Licensing FAQ

How does licensing work?

When you purchase a GIMZWARE product, you receive a licence key via email. Enter this key in the plugin to activate it. The licence is tied to your machine(s) and works offline after activation.

How many activations do I get?

Each licence allows 2 simultaneous activations. This covers typical setups like: studio desktop + laptop. You can deactivate machines to free up slots anytime.

Can I transfer my licence to a new computer?

Yes. Go to Settings, then Licence, then Deactivate on your old machine, then activate on the new one. If you can't access the old machine, contact support to remotely deactivate it.

What if I reinstall my OS?

Reinstalling your operating system may change your machine ID. Reactivate with your licence key. If you've hit the activation limit, contact support for a reset.

Can I share my licence?

Licences are for individual use only. Studios with multiple engineers should purchase additional licences - contact us if you need volume pricing.

Is the licence perpetual?

Yes. Your licence is a one-time purchase that never expires. You own the version you purchased and all updates within that major version are included at no additional cost (e.g., all 1.x updates). Major version upgrades (e.g., 2.0) may be offered at a discounted price for existing customers.

What about subscriptions?

We don't do subscriptions. All GIMZWARE products are one-time purchases with lifetime updates for your purchased major version. No recurring fees, ever.

Do you offer educational discounts?

We offer discounts for students and educators on a case-by-case basis. Contact support with proof of educational status (student ID, institution email, etc.) and we'll do our best to help.

What's your refund policy?